Frequently Asked Questions
Everything you need to know about the Milano Di Rouge shopping experience.
How long will it take for my order to ship?
Standard domestic orders are typically processed within 3-5 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition drops may be final sale.
Do you offer international shipping?
Yes, Milano Di Rouge ships worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How do I ensure I am ordering the correct size?
We provide a detailed size guide on each product page. Since our luxury streetwear often features unique cuts, we recommend reviewing these measurements or sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer interest-free installment plans through services like Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications or cancellations.